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Inside Technical Sales Representative

Company Name:
Coti Global Sensors
Position Type:
Full-time
The Inside Technical Sales Representative is responsible for responding in a timely manner to customers (requests for quotes, order entry, applications assistance, product selection, resolving issues); outbound activities (following up on quotes, opportunities, leads, and maintaining account relations); and providing support to Outside Sales Managers.
This position is based at our Harvest, AL., location.
Requirements:
Duties & Responsibilities (may include additional as needed)
Understand Coti Global Sensors' products, services and capabilities.
Understand industry and competitors' products, services and capabilities.
Follow all company policies and procedures.
Provide back-up for other Inside Sales and Customer Service personnel.
Sales & Customer Service
Through proficient use of interpersonal skills via phone and email, engage and probe customer to ensure their true needs are determined and provide optimal solutions.
Respond in a timely and accurate manner to all incoming tasks and outbound activities and resolve issues.
Complete and respond to quotes per customer request.
Enter received orders.
Provide applications and product selection assistance.
Regular outbound calling to follow up on quotes, opportunities, and leads.
Provide support to Outside Sales Managers.
Skills, Attributes and Experience Required
Associate's degree, preferably in electrical or electronics technology or related technical field. The successful candidate must have the demonstrated ability to understand electrical and mechanical concepts and to successfully communicate them to customers.
3-5 years experience in sales of electronic products in a business-to-business environment.
A positive attitude and professional appearance along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners.
Strong interpersonal and customer service skills.
Excellent written and verbal communication skills.
Strong organizational skills, ability to set priorities and meet deadlines.
Ability to prioritize and multi-task numerous activities but remain immediately available for incoming calls.
Physical/Environmental Requirements
Workplace is primarily office, production and warehouse environments and may also include customer sites which may include hazardous environments, heavy machinery, exposure to the elements, etc.
Travel is not required but may be possible in this position.

Company Description:
Coti Global Sensors, Mfg., is a premier worldwide manufacturer of Load Cells, Tank Weighing Assemblies, Floor Scales and accessories. Our corporate distribution office is located in Harvest, AL. Coti Global Sensors state of the art manufacturing facility is located in Ningbo, China. Coti Global Sensors, Mfg., an ISO 9001:2008 QMS certified company offers one of the largest selection of load cells available from any manufacturer. Product certifications include: NTEP Certified Load Cells, NTEP Approved Floor Scales, Factory Mutual Approved Load Cells, Factory Mutual Approved Junction Boxes and UBC Seismic Approved Weighing Assemblies.

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