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Collections Specialist

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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Job Description:
At Regions, we are currently seeking a Collections Specialist I to conduct inbound and outbound collection calls for the purpose of resolving the delinquency status of past due customers. This is a fast paced environment where excellent customer service skills are crucial and proficiency in typing / keyboarding is huge plus.
Primary Responsibilities
Collects delinquent payments
Works with customers to prevent liquidation while minimizing company interest losses
Documents activity
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
This position may be incentive eligible.
Requirements
High school diploma or GED
Skills and Competencies
Accurate typing, spelling and grammar skills
Familiar in applicable computer software systems to include word processing, databases and spreadsheets
Excellent written and oral communication skills
Excellent organizational and customer service skills
Good analytical and problem solving skills, including attention to detail
Must be able to work the following schedule:
Monday Thru Friday 9am to 6:30pm OR 10am to 7pm with occasional Saturdays 8am to 12pm.
Location:Hoover, Alabama
EEO/AA/Minorities/Females/Disabled/Veterans

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