Recovery Collections Paralegal

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
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Job Description:
At Regions, the Collections Processing Specialist will review documents and files related to real estate collections, bankruptcy filings or foreclosures.
Primary Responsibilities
Ensures that files and paperwork are properly and accurately completed
Contacts outside parties to collect or clarify documentation
May work on more complex projects with assistance and oversight of senior staff and managers
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
High School Diploma or GED
Two years of experience
Must be detailed oriented to maintain a high level of quality demanded by working on time sensitive matters
Strong organization skills and ability to work in a fast-paced environment
Must be PC proficient (Excel, Word, Lotus Notes)
Legal Recovery
Reconciles accounts including resolution of inconsistencies in volumes reported by vendor and recognition and resolution of issues with inventory status
Reviews documentation and coordinates with attorneys and third party agencies regarding properties owned by bank
Oversee staff members that handle placements, media requests, documentation, invoices and all aspects of outsourcing with third party vendors.
Additional Responsibilities:
Provides support to team and customers as Subject Matter Expert for issues, research and resolution.
Provides high quality customer service to incoming internal/external Regions' customers (Quality defined by Quality Assurance).
Primarily responsible for taking escalated customer calls.
Supplements Team Leader with inventory management and process training.
Provides positive reinforcement with team environment.
Serves as a back-up for Recovery as needed.
Other duties as assigned.
Reviews and prepares documents to sent to attorney for litigation
Reviews account for suit. Ensure all needed criteria are met prior to approving file for suit
Manages email litigation inbox to ensure prompt response time
Responsible for managing updates from attorneys on open cases
Assists legal inventory analyst with management and reconciliation of inventory
Preferred Qualifications:
Two years of experience in legal field, working with law firm
Experience with reviewing bank document or familiar with all bank products and services
Location:Hoover, Alabama

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