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Sports Operations Team Member

SPORTS OPERATIONS TEAM MEMBER
HOOV SFM, LLC-HOOVER MET COMPLEX
LOCATION: HOOVER, AL
DEPARTMENT: OPERATIONS
REPORTS TO: SPORTS DIRECTOR
STATUS: PART-TIME
The Hoover Metropolitan Complex/ Finley Center ("HOOV SFM LLC" or "HOOV") is an SFM managed facility in Hoover, Alabama. The world-class facility includes a 155,000 square foot indoor facility that will have the capacity to host multi-court sports tournaments, trade shows, banquets, concerts, and community events. The facility also features ten (10) state-of-the-art outdoor fields for baseball, softball, soccer, football, and lacrosse. Additionally, SFM manages the 10,000 seat Metropolitan Stadium home of the SEC Baseball Tournament and Hoover High School Football.
POSITION SUMMARY:
The Sports Operations Team Member will be responsible for a variety of duties while providing participants with a quality program experience.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Check rosters and player's identification
Ensure correct equipment is available for games and proper set up of all play areas
Ensure games start on time and are scored accurately
Monitor play areas including turf and courts
Assist in League and class coordination
Assist other departments as necessary
Greet guests and provide answers and directions as needed
Provide courteous and friendly service to all guests and staff
Provide knowledge about prices, leagues, and events
Know and enforce the facility's policies, procedures, and rules
Opportunities to provide sports instruction and coach youth (based on experience)
Scoreboard Operation
Complete special projects, daily assignments and other duties as directed by management
MINIMUM QUALIFICATIONS:
Have the ability to work with a wide variety of age groups
Flexible work schedule (e.g., nights, weekends, holidays and long hours)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team Members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Have sports experience or an interest to learn
Able to work electric scoreboard preferred
Previous coaching/mentoring experience preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS
Must be able to lift 40 pounds' waist high
May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend
Must be able to walk intermittently
Will be required to operate a computer

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