Application Support Engineer

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Job Description:
At Regions, we are currently seeking a Business Systems Analyst II who will conduct business process analysis, needs assessments and preliminary cost/benefits analysis in an effort to align information technology solutions with business initiatives. As the Business Analyst, you may function as liaison between line of business and the IT / Technology department.
Primary Responsibilities
Formulates/defines specifications for operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from programs
Analyzes and evaluates existing or proposed systems and devises computer programs, systems and related procedures to process data
Prepares charts and diagrams to assist in problem analysis and submits recommendations for solution
Prepares program specifications and diagrams and develops coding logic flowcharts
Encodes, tests, debugs and installs the operating programs and procedures in coordination with computer operations and user departments
Reviews progress and evaluates results
This position is exempt from timekeeping requirements under the Fair Labor Standards act and is not eligible for overtime pay.
Bachelors Degree and minimum of 5 years related experience; Or, High School diploma or GED and 7 years experience
May require on call support rotation after hours and/or weekends
Skills and Competencies
Excellent organizational, and analytical skills
Problem solving and priority management skills
Excellent communication and customer service skills
Experience providing application support to include troubleshooting
Banking or financial services industry experience
Location:Hoover, Alabama

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